At dj999, the privacy and security of every Pakistani player's personal data is treated as a core responsibility — not an afterthought. This Privacy Policy explains exactly what information dj999 collects, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own data. We encourage all players to read this document carefully before registering or using any dj999 service.
Our Privacy Commitments
These six principles summarise the core data protection commitments that dj999 upholds for every registered player. The full legal detail follows in the policy sections below.
All personal data held by dj999 — including your CNIC details, contact information, and financial records — is stored using industry-standard AES-256 encryption. Your data is never stored in plain text on any dj999 server.
dj999 collects only the personal data that is strictly necessary for account management, KYC verification, payment processing, and regulatory compliance. We do not collect data for purposes beyond what is described in this Privacy Policy.
dj999 does not sell, rent, or trade your personal data to any unaffiliated third party for marketing or commercial purposes. Your data is yours. We share it only where legally required or necessary to operate the platform.
You have the right to request a copy of all personal data dj999 holds about you at any time. You also have the right to request correction of inaccurate data or deletion of data that is no longer required, subject to applicable legal retention obligations.
dj999 uses cookies and similar technologies only for platform functionality, security, and performance analytics. We clearly explain our cookie usage in this Privacy Policy. You retain control over non-essential cookie categories through your browser settings.
dj999 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our international gaming license obligations. Once the retention period expires, data is securely deleted or anonymised.
1.1 dj999 is an online casino and sports betting platform accessible at dj999.bio. dj999 operates under an international online gaming license and provides its services to eligible Pakistani players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and other cities throughout Pakistan.
1.2 For the purposes of this Privacy Policy, dj999 acts as the data controller in respect of the personal information collected from registered players and website visitors. As data controller, dj999 determines the purposes and means by which your personal data is processed.
1.3 This Privacy Policy applies to all personal data collected through the dj999 website at dj999.bio, including the desktop and mobile-optimised interfaces, as well as all associated services, customer support channels, and promotional communications operated under the dj999 brand.
2.1 dj999 collects personal data across several categories. The specific data collected depends on your level of interaction with the platform — from basic browsing to full registered account use. The categories are as follows:
When you create a dj999 account, we collect your full legal name, date of birth, gender, nationality, and a chosen username and password. This data is required to open and operate your account and to enforce our strict 21+ age policy.
We collect your email address, mobile phone number, and residential address (including city and province within Pakistan). This data is used for account communications, security alerts, and, where you have opted in, promotional notifications.
To comply with our international gaming license requirements, dj999 collects copies of government-issued identity documents such as your CNIC (Computerised National Identity Card), passport, or driver's licence. We also collect proof of address documents such as utility bills or bank statements issued in your name.
dj999 collects data relating to your deposits and withdrawals, including your JazzCash account reference, EasyPaisa wallet reference, HBL, UBL, or Meezan Bank account name and number (last four digits only for card or bank instruments), and transaction amounts in PKR. Full payment instrument numbers are never stored on dj999 servers — these are handled by our PCI-compliant payment processing partners.
We record all bets placed, games played, session durations, wagering amounts in PKR, win/loss outcomes, and bonus activity associated with your dj999 account. This data is used for account management, regulatory reporting, responsible gaming monitoring, and dispute resolution.
dj999 automatically collects device identifiers, IP addresses, browser type and version, operating system, screen resolution, and session timestamps when you access the platform. This data supports platform security, fraud prevention, and performance optimisation.
Records of all communications between you and the dj999 customer support team — including live chat transcripts, email correspondence, and support ticket content — are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
dj999 collects personal data through the following channels:
4.1 dj999 processes your personal data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your dj999 account | Identity, contact, and registration data |
| Verifying your age (21+) and identity via KYC | KYC documents, date of birth, identity data |
| Processing PKR deposits and withdrawals | Financial and payment data |
| Providing customer support services | Contact data, communications data, account data |
| Preventing fraud, money laundering, and match-fixing | Technical data, gaming activity data, financial data |
| Complying with gaming license regulatory obligations | All data categories as required by the regulator |
| Monitoring for responsible gaming and self-exclusion compliance | Gaming activity data, account data |
| Sending account security alerts and service notifications | Contact data, technical data |
| Sending promotional communications (where you have opted in) | Contact data, gaming preference data |
| Platform performance analysis and improvement | Technical data, anonymised gaming activity data |
| Resolving betting disputes and account complaints | Gaming activity data, communications data |
5.1 dj999 processes your personal data on the following legal bases under applicable data protection frameworks:
6.1 dj999 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial use. Personal data is shared only in the following circumstances and only to the minimum extent necessary:
7.1 dj999 operates under an international gaming license and uses cloud infrastructure and service providers that may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to, stored in, or processed in countries other than Pakistan.
7.2 Wherever dj999 transfers personal data internationally, we ensure that adequate safeguards are in place to protect your data to a standard consistent with this Privacy Policy. Such safeguards include contractual data protection clauses with our service providers and compliance with the data transfer requirements of our licensing jurisdiction.
7.3 By registering on dj999 and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data as described in this section, subject to the protections described herein.
8.1 dj999 uses cookies and similar tracking technologies (including local storage objects and session tokens) on the dj999.bio website to enable platform functionality and improve your experience. The categories of cookies used are as follows:
8.2 You can control the use of non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that blocking strictly necessary cookies will prevent access to the dj999 platform.
9.1 dj999 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, and in any event for no shorter than the minimum periods required by our international gaming license and applicable law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | 5 years from account closure |
| KYC verification documents | 5 years from account closure or last activity |
| Financial transaction records (deposits & withdrawals) | 7 years from the date of the transaction |
| Gaming and betting activity logs | 5 years from account closure |
| Customer support communications | 3 years from the date of the last communication |
| Self-exclusion records | Indefinitely (to prevent re-registration) |
| Technical/device and IP log data | 12 months from collection |
| Marketing preference and consent records | 3 years from the date consent was last confirmed |
9.2 Following the expiry of the applicable retention period, dj999 will securely delete or irreversibly anonymise your personal data in accordance with our internal data destruction procedures.
10.1 As a dj999 player, you hold the following rights in relation to your personal data. Requests to exercise any of these rights should be directed to the dj999 support team:
11.1 dj999 is strictly an adult platform intended for players aged 21 and above. dj999 does not knowingly collect personal data from individuals under the age of 21.
11.2 If dj999 discovers or has reasonable grounds to believe that a registered account holder is under 21 years of age, we will immediately suspend the account, void all associated activity, and delete the personal data collected from that individual to the extent permitted by law.
11.3 If you are a parent or guardian and believe that a minor in your care has registered on dj999, please contact our support team immediately at [email protected]. We treat all such notifications as urgent and will investigate and act within 24 hours.
12.1 dj999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
12.2 While dj999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your dj999 login credentials and for notifying us immediately if you suspect unauthorised access to your account.
13.1 dj999 may send you promotional communications about bonuses, new game releases, PSL and cricket betting offers, and other dj999 platform features by email or SMS, but only where you have explicitly opted in to receiving such communications during registration or via your account settings.
13.2 You may opt out of all dj999 marketing communications at any time by:
13.3 Opting out of marketing communications will not affect the delivery of transactional or account-related communications, such as deposit confirmations, withdrawal notifications, security alerts, or KYC verification requests — these are sent as part of the account service and cannot be disabled.
13.4 dj999 does not conduct SMS or email marketing on behalf of any third party. All dj999 marketing communications originate exclusively from the dj999.bio domain.
14.1 dj999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform functionality, legal obligations, or regulatory requirements.
14.2 When material changes are made to this Privacy Policy, dj999 will notify registered players via email or platform notification at least seven (7) days before the changes take effect, where practicable.
14.3 The most current version of this Privacy Policy is always available at dj999.bio/privacy-policy. The "Last Updated" date at the top of this document reflects the date of the most recent revision.
14.4 Your continued use of the dj999 platform after the effective date of any Privacy Policy amendment constitutes your acceptance of the updated policy. If you do not agree to the updated Privacy Policy, you should close your account prior to the amendment taking effect.
15.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how dj999 has handled your personal data, please contact us:
15.2 dj999 will acknowledge all privacy-related queries within 48 hours and aim to resolve them within 30 days. For complex data access or deletion requests, we may require up to 60 days and will notify you accordingly.
15.3 If you are not satisfied with dj999's response to a privacy complaint, you may have the right to escalate the matter to the data protection authority or gaming regulator in the jurisdiction under which dj999 holds its license.
Your Data Is Safe With Us
Your personal data is protected by AES-256 encryption, strict access controls, and our commitment to full transparency. Join thousands of Pakistani players who trust dj999 for safe, licensed online gaming.